Frequently Asked Questions
Everything you need to know about achieving a flawless finish.
How do I know if my Beautyblender is authentic?
Authentic Beautyblender sponges feature a unique open-cell structure that doubles in size when wet and feels incredibly soft. To ensure you receive a genuine product, only purchase directly from our official store or authorized retailers.
How often should I replace my makeup sponge?
For hygiene and performance reasons, we recommend replacing your Beautyblender every 3 to 6 months, depending on frequency of use and how well it is cleaned.
What is your shipping policy?
We offer standard and expedited shipping. Standard orders typically process within 1-2 business days and arrive within 5-7 business days. Free shipping is available on orders over a certain threshold.
Can I return my Beautyblender if I've used it?
Due to the hygienic nature of our products, we can only accept returns on items that are unopened, unused, and in their original packaging within 30 days of purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
How should I clean my Beautyblender?
We recommend using our specially formulated Blendercleanser after every use. Wet the sponge, apply the cleanser, create a lather, and rinse thoroughly until the water runs clear.